SummaryAs a Senior Client Advisor at James Perse in Scottsdale, AZ, you will be responsible for achieving sales objectives and fostering client relationships. You will set the standard for customer service, visual merchandising, and operational excellence, stepping in to oversee the store and staff in the absence of management.
Responsibilities- Achieve daily, monthly, and annual sales targets and key performance indicators.
- Establish and manage client relationships consistent with James Perse standards.
- Set the example for exceptional customer service and store standards.
- Maintain the selling floor, merchandise, visuals, and store standards.
- Grow existing client base and reach new prospects through networking and outreach.
- Support operational tasks and projects.
- Open and close the store, conducting all opening and closing procedures.
- Utilize local market knowledge of clientele base and brand competitors.
- Participate in special events and projects as needed.
- Adhere to all store and company procedures while maintaining operational and client experience excellence.
Requirements- High School Diploma or GED required; College Degree preferred.
- Prior experience in a retail/boutique store with high-end goods and clientele-oriented sales.
- Established clientele following is ideal.
- Experience in a retail environment with open scheduling availability.
- Outgoing, energetic, and professional demeanor.
- Strong interpersonal and communication skills.
- Independent work ethic, excellent time management, and high integrity.
- Ability to handle customer interactions and potential issues courteously and professionally.
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