SummaryAs a Senior Client Advisor at our Las Vegas Forum boutique, you will play a crucial role in achieving both individual and team sales results. You will act as a Manager on Duty when required, coaching and guiding the sales team while ensuring store operations meet brand standards.
Responsibilities- Engage with clients to embody Dolce & Gabbana Sales and Service standards consistently.
- Drive and exceed individual and store sales objectives, including KPIs such as Consignment, Appointments, and Repurchase Rate.
- Enhance team performance by sharing knowledge and mentoring colleagues.
- Capture quality client information to build relationships and personalize future client development opportunities.
- Build and develop long-lasting client relationships using the company’s clientele program.
- Act as a Brand Ambassador to attract new clients through community networking.
- Supervise the sales floor and act as MOD when required.
- Responsible for opening and closing procedures and holding store keys.
- Support company visual merchandise presentation standards.
- Assist in inventory preparation and execution.
Requirements- 3-5 years of experience in sales roles within Luxury Retail Companies.
- Proven excellent client service skills and commercial mindset.
- Experience in training and coaching people.
- Ability to drive results through others.
- Proficient in MS Word, Excel, and Outlook.
- Ability to communicate and analyze business needs with senior leadership.
- Flexibility to work evenings, weekends, and holidays as needed.
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