SummaryAs a Senior Client Advisor at Valentino Madison Ave, you will act as the ultimate ambassador of the brand, fostering deep connections with high-spending clients and ensuring an exceptional experience at every stage of the Valentino Client Experience. You will embody the Maison's values and set a benchmark for client engagement and relationship management.
Responsibilities- Build, nurture, and manage relationships with high-value clients, delivering exceptional, tailored experiences.
- Analyze client behavior and preferences to provide strategic insights to regional teams.
- Drive personal sales and contribute to store performance by exceeding individual sales targets.
- Demonstrate expert-level knowledge of Valentino creations and communicate their stories effectively.
- Ensure compliance with operational guidelines and streamline store activities using company tools.
- Collaborate with the Store Manager to execute in-store events and client activations.
- Serve as a role model, inspiring colleagues to elevate their clienteling capabilities.
Requirements- 3+ years of experience in luxury sales with a strong client book.
- Ability to build and sustain strong, long-term relationships with high-value clients.
- Proficiency in analyzing client trends and providing strategic insights.
- Expert knowledge of Valentino creations and storytelling techniques.
- Operational excellence and proficiency in using company tools to enhance client experience.
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