Senior Client Advisor - Madison Ave

As a Senior Client Advisor at Valentino Madison Ave, you will act as the ultimate ambassador of the brand, fostering deep connections with high-spending clients and ensuring an exceptional experience at every stage of the Valentino Client Experience. You will embody the Maison's values and set a benchmark for client engagement and relationship management.

• Build, nurture, and manage relationships with high-value clients, delivering exceptional, tailored experiences.
• Analyze client behavior and preferences to provide strategic insights to regional teams.
• Drive personal sales and contribute to store performance by exceeding individual sales targets.
• Demonstrate expert-level knowledge of Valentino creations and communicate their stories effectively.
• Ensure compliance with operational guidelines and streamline store activities using company tools.
• Collaborate with the Store Manager to execute in-store events and client activations.
• Serve as a role model, inspiring colleagues to elevate their clienteling capabilities.

• 3+ years of experience in luxury sales with a strong client book.
• Ability to build and sustain strong, long-term relationships with high-value clients.
• Proficiency in analyzing client trends and providing strategic insights.
• Expert knowledge of Valentino creations and storytelling techniques.
• Operational excellence and proficiency in using company tools to enhance client experience.