Senior Client Advisor - NorthPark

As a Senior Client Advisor at Gucci NorthPark, you will play a crucial role in driving sales results, training and supervising Client Advisors, and managing daily store operations. You will act as a brand ambassador, promoting Gucci values and building strong relationships with clients and team members.

• Provide supervision and guidance to Client Advisors to deliver high performance and customer-centric service.
• Support real-time coaching and feedback to achieve business and product category goals.
• Ensure a consistent onboarding experience for Client Advisors and facilitate training.
• Act as a role model by providing exceptional client service and exceeding shopping needs.
• Drive and exceed individual KPI goals through high-quality sales and customer service.
• Perform floor leadership duties, including opening/closing the store and organizing coverage.
• Contribute to visual display standards and support daily store operations.

• Sales management experience in retail, luxury retail, or service-related industry preferred.
• Bachelor’s Degree in a related field is preferred.
• Proven ability to drive positive customer experiences and deliver measurable results.
• Ability to manage competing priorities in a fast-paced environment.
• Proficiency with Microsoft Office software.
• Strong verbal and written communication skills.
• Passion for the Fashion Industry.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.