SummaryAs a Senior Client Advisor at Gucci Palm Beach Gardens, you will play a crucial role in driving sales, training Client Advisors, and managing daily store operations. You will be a dynamic leader with strong relationship-building skills, representing the brand as a Gucci Ambassador.
Responsibilities- Supervise and guide Client Advisors to deliver high performance through a customer-centric attitude.
- Partner with the Team Manager for real-time coaching and feedback.
- Assist in team development and growth.
- Ensure consistent and branded onboarding experience for Client Advisors.
- Provide exceptional client service and exceed shopping needs.
- Attract new clients by being a Brand Ambassador.
- Drive and exceed individual KPI goals.
- Perform floor leadership duties and support daily store operations.
- Uphold visual display standards and manage difficult client issues.
Requirements- Sales management experience in retail, luxury retail, or service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software.
- Strong business acumen and industry awareness.
- Strong verbal and written communication skills.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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