SummaryAs a Senior Client Advisor at Gucci Scottsdale Men's, you will play a crucial role in driving sales, training, and supervising Client Advisors, and managing daily store operations. You will embody the Gucci brand as an ambassador, promoting its values and amplifiers in the marketplace.
Responsibilities- Supervise and guide Client Advisors on the selling floor to achieve high performance through a customer-centric approach.
- Partner with the Team Manager to provide real-time coaching and feedback to meet business and product category goals.
- Assist in team development and growth, ensuring a consistent and branded onboarding experience for new Client Advisors.
- Act as a role model by delivering exceptional client service and exceeding shopping needs.
- Attract new clients by networking within the community as a Brand Ambassador.
- Perform floor leadership duties, including opening/closing the store and organizing coverage during breaks.
- Contribute to maintaining the visual display of products according to Gucci standards.
- Support daily store operations in the absence of management.
Requirements- 3+ years of sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
- Strong business acumen and industry awareness.
- Excellent verbal and written communication skills and organizational abilities.
- Passion for the fashion industry.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
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