Senior Client Advisor - Soho

Summary

The Senior Client Advisor drives sales and client development while setting a strong example in customer service, visual merchandising, and store operations. In the absence of Store Management, this role oversees the store and staff as the most senior presence.

Responsibilities

• Achieve daily, monthly, and annual sales targets and key performance indicators.
• Build client relationships, manage client communications, and develop existing clients and new prospects through networking and outreach.
• Maintain exceptional customer service, client experience, visual merchandising, and store standards.
• Support store operations, open and close the store, and follow all company procedures.
• Participate in special events and projects, including sample sales and physical inventory.
• Use local market and competitor knowledge to support sales and client development.

Requirements

• High school diploma or GED required; college degree preferred.
• Prior retail or boutique experience selling high-end goods to clientele-oriented customers.
• An established clientele following is preferred.
• Availability for open scheduling based on business needs in a store operating seven days a week.
• Strong interpersonal, verbal, and written communication skills, along with professionalism, integrity, time management, and an independent work ethic.