SummaryAs a Senior Client Advisor at Gucci Somerset Collection, you will play a crucial role in driving sales, training Client Advisors, and managing daily store operations. You will embody the Gucci brand as an ambassador, promoting its values and amplifiers within the marketplace.
Responsibilities- Supervise and guide Client Advisors on the selling floor to achieve high performance through a customer-centric approach.
- Partner with the Team Manager to provide real-time coaching and feedback to meet business and product category goals.
- Assist in team development and growth, ensuring a consistent and branded onboarding experience for Client Advisors.
- Act as a role model by delivering exceptional client service and exceeding shopping needs.
- Attract new clients by networking within the community as a Brand Ambassador.
- Perform floor leadership duties, including opening/closing the store and organizing coverage.
- Support daily store operations and uphold Gucci visual standards.
Requirements- Sales management experience in retail, luxury retail, or service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
- Strong verbal and written communication skills and excellent organizational skills.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
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