Senior Client Advisor - South Coast Plaza

As a Senior Client Advisor at South Coast Plaza, you will serve as a brand ambassador for CELINE, ensuring that every client receives exceptional service in line with CELINE standards. You will be responsible for achieving sales objectives, supporting the team, and fostering long-term client relationships.

• Achieve individual and team sales objectives and support the team in their sales efforts.
• Welcome and enhance the client experience, advising clients across all product categories.
• Demonstrate sales leadership and advanced clienteling skills to develop and recruit clients.
• Maintain high standards of brand and product knowledge.
• Participate in all store activities contributing to overall objectives.
• Assist management in daily operations, including floor management and stock operations.
• Support the Store Manager in team development through mentoring and integration of newcomers.
• Understand company policies and provide support to other Client Advisors.
• Additional responsibilities may include stock and store operations, visual merchandising, and after-sales.

• Minimum 3 years of experience in a retail setting, preferably in luxury sales.
• Strong client service orientation and problem-solving skills.
• Excellent verbal and written communication skills.
• Passion for luxury products and design appreciation.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Computer literacy and ability to learn various software packages.
• Foreign language skills are a plus.