Senior Client Advisor - The Shops at Bravern

As a Senior Client Advisor at The Shops at Bravern, you will be a Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci. You will provide every client with best-in-class service, an elevated and unique experience, and strong client relationships.

• Engage and establish strong relationships with clients, offering best-in-class service in-store or remotely.
• Deliver a personalized, client-centric experience to drive repeat business and enhance brand loyalty.
• Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities.
• Use effective selling techniques to drive sales and a client-centric attitude.
• Maintain a "One-Gucci-Client" perspective on transactions critical to a positive client experience.
• Engage with clients using storytelling, expert product knowledge, and honest styling advice.
• Participate in all store operations such as stock maintenance and general store administration activities.

• 4+ years of luxury fashion sales experience.
• Passion for relationship building and people engagement.
• High degree of ethics, professionalism, and integrity.
• Proven ability to drive and exceed individual and store results.
• Flexibility to work a retail schedule including evenings, weekends, and holidays.
• Strong communication skills and ability to work in a fast-moving environment.