Summary
Senior Client Advisor responsible for driving store performance through exceptional sales and elevated client engagement. Acts as a reference on the sales floor, mentors new advisors, and upholds brand standards while cultivating long-term client relationships. Uses product expertise and business mindset to exceed individual sales and KPI goals.
Responsibilities
- Lead by example with exceptional individual sales performance and client engagement
- Support onboarding and development of new Client Advisors by sharing best practices
- Deliver outstanding and elevated client and after-sale service
- Cultivate and maintain a robust client portfolio to grow business
- Drive performance to exceed sales and KPI goals with an entrepreneurial approach
- Create personalized and versatile looks for clients demonstrating fashion expertise
- Use digital tools to optimize business opportunities and client outreach
- Support front and back-of-house teams to promote team spirit and smooth operations
Requirements
- Previous experience in fashion retail, accessories, customer service, or luxury hospitality
- Proven track record of strong sales results and elevated client engagement
- Passion for fashion culture with ability to create personalized looks
- Business mindset and entrepreneurial spirit
- Strong teamwork, communication, and interpersonal skills in English and local language
- Comfortable with digital tools and quick to learn new technologies
- Ability to multitask, prioritize, and work in a fast-paced environment
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