Senior Director - Client Development

The Senior Director of Client Development at Hermès will play a pivotal role in enhancing customer acquisition and retention through strategic initiatives across various product universes including Women, Men, Fine Jewelry, Beauty & Fragrances, and Equestrian. This role involves collaborating with multiple teams to drive sales and deliver exceptional client experiences.

• Develop and implement client development strategies leveraging data insights and feedback.
• Define client action plans and map client journeys for long-term strategy.
• Collaborate with experts to identify client opportunities and ensure alignment on bespoke experiences.
• Partner with cross-functional teams to address client development gaps and create solutions.
• Establish strong client relationships and monitor competitive activities.
• Work with the Client Experience team to create elevated client experiences.

• 10+ years of sales experience.
• College degree preferred.
• Strong planning and organizational skills with attention to detail.
• Elevated leadership and communication skills.
• Ability to multi-task and work independently.
• Flexible with schedule changes to meet business needs.