Senior Director of Retail

As a Senior Director of Retail at KREWE, you will oversee all aspects of the retail environment, including sales, guest experience, and developing standards across 20+ retail experiences. Based in New Orleans, you will work with urgency to ensure excellence in guest experience and mitigate the impact of uncertainty in today's retail environment.

• Develop and execute the overall retail sales strategy to align with brand goals.
• Analyze market trends and customer insights to inform store business decisions.
• Set strategy and ensure store locations contribute positively to KPIs and sales goals.
• Revamp and implement the KREWE Guest Experience to exceed customary standards.
• Foster a high-performing culture focused on accountability and service excellence.
• Collaborate with Marketing, Planning, Operations, and HR to support brand culture and omnichannel experience.

• 10+ years in luxury retail senior leadership.
• Proven success leading multi-unit retail operations with significant revenue responsibility.
• Experience with multi-region and multi-country retail operations.
• Strong track record of scaling retail operations with independent fashion brands.
• Familiarity with best practices and emerging software and POS systems.