Summary
Senior Group Director responsible for leading Fashion Retail across the Northeast and Central regions, driving client centricity, operational excellence, talent development and regional strategy. This role partners with boutique leaders, cross functional teams and regional leadership to elevate service standards and commercial performance while managing complex multi boutique operations and frequent travel.
Responsibilities
- Set strategic objectives and vision for boutiques in the region to drive client focus and commercial KPIs
- Champion a client centric and service focused mindset across all boutique levels
- Collaborate with cross divisional partners to ensure consistent client experience
- Mobilize and align boutique leaders around company priorities and operationalize them at store level
- Identify industry and market trends and monitor competitor activity
- Drive talent evaluation, performance management and succession planning across boutiques
- Lead diversity and inclusion initiatives in partnership with HR
- Support operational efficiency and partner to improve processes that enhance client experience and profitability
- Ensure compliance with loss prevention, employment laws, privacy and inventory controls
Requirements
- Minimum of 7 years of experience in a multi boutique or store environment
- Bachelor's degree or equivalent experience preferred
- Proven people leadership, coaching and development skills
- Strong verbal and written communication and relationship building skills
- Analytical capability to identify trends and provide quantitative and qualitative recommendations
- Ability to work across multiple retail business models and navigate complexity
- Operational presence and strong boutique leadership experience
- Willingness to travel frequently up to 60 percent, including international trips
- Proficient with MS Office applications including Word Excel and PowerPoint
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