SummaryAs a Senior Maintenance Manager in Supply Chain at Nordstrom, you will lead a team of skilled technicians and managers in delivering top-notch Material Handling Systems, Industrial Automation, and Robotics services in a 24/7 logistics environment. You will be responsible for ensuring workplace safety, managing complex projects, and achieving service delivery goals through data-driven management and leadership.
Responsibilities- Establish and maintain a safety-first culture by promoting safe work practices and timely training.
- Drive best-in-class service and support operations in a customer-focused manner.
- Inspect and maintain building services to the highest quality standards.
- Manage multiple projects and daily activities to meet departmental and distribution goals.
- Lead improvements in production asset reliability through proactive strategies.
- Deploy Nordstrom's Maintenance Excellence program to enhance site performance.
- Manage third-party contractors and vendors for property and equipment maintenance.
- Lead site incident investigations and identify root causes of failures.
- Provide leadership and mentorship to site-based managers and technicians.
- Develop and implement reliability plans to increase facility uptime.
- Offer guidance on maintenance and equipment end-of-life issues using analytical techniques.
- Ensure compliance with standard CMMS tools and processes.
- Partner with strategic sourcing professionals for cost savings opportunities.
- Work with finance and accounting to produce accurate reports and analyses.
- Develop multi-year capital improvement project plans and manage their completion.
Requirements- Four-year degree in a related discipline or relevant experience.
- 8-10 years of direct supervision of multi-building operations.
- Experience managing MHE, Controls, and PIT operations.
- Proficient data analyst with strong process development skills.
- Strong client relationship management and negotiation skills.
- Ability to plan and manage within budget and time constraints.
- Familiarity with building systems and commercial leases.
- Six Sigma, Lean, or other operational excellence certifications preferred.
- Excellent project management and conflict resolution skills.
- Proficient in Microsoft Office Suite.
- MBA or Six Sigma Black Belt Certification a plus.
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