SummaryWe are seeking an experienced product leader with deep expertise in ecommerce, online advertising, and marketing technology. As the Senior Manager of Product Management, you will play a pivotal role in shaping the future of customer experience at Nordstrom. Your responsibilities will include optimizing our marketing infrastructure to attract and retain valued Nordstrom customers and driving the growth of the Nordstrom Media Network by enhancing the relevance and performance of our ad products featuring some of Nordstrom’s most valued brands.
Responsibilities- Support Nordstrom’s marketing efforts to drive customer acquisition, retention, and impactful experiences for new and existing Nordstrom customers.
- Enhance and deliver delightful advertising experiences on behalf of some of Nordstrom’s most valued brands.
- Collaborate closely with the Marketing and Loyalty business teams, serving as a thought partner on our martech infrastructure.
- Manage key relationships with third-party partners to drive efficiency and impact for our marketing business and product teams.
- Develop and manage customer experience product strategies with the product management team.
- Partner with UX, Research, and Engineering on feature design and development.
- Build and review A/B test plans with analytics.
- Drive ownership of features and services throughout the product lifecycle for our cross-channel customer experiences.
- Collaborate with peers and leaders across the enterprise to solicit needs, define vision, and ensure outcomes align with enterprise priorities and goals.
- Mentor and lead a high-performing team of product managers to adopt best practices, develop their expertise, and effectively drive business growth.
Requirements- Minimum 10 years of product management experience with 5+ years of people management experience.
- Experience supporting online advertising and digital marketing teams and driving marketing results through a product lens.
- Bachelors Degree in Information Technology, Computer Science, Data Science or related experience required.
- Ability to inspire others, including demonstrated experience leading strong teams.
- Technical background and understanding of software development and A/B testing.
- Demonstrated ability to achieve strategic goals in a fast-paced environment.
- Strong interpersonal, verbal, and written communication skills.
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