Senior Manager Skincare Education

Summary

Senior Manager of Skincare Education responsible for developing and executing skincare education programs and curriculum to support business priorities and elevate the expertise of National Skincare Experts, Education Executives, Account Executives, and Beauty Advisors. This role partners with marketing, field sales, and regulatory teams to translate product and marketing stories into effective selling and service approaches and leads train the trainer initiatives. The position requires people leadership, program development, and regular onsite presence at the New York corporate office with some travel.

Responsibilities

• Develop and execute local and global skincare education programs and strategies
• Recruit train motivate and develop National Skincare Experts and field education leaders
• Collaborate with Field Sales Marketing and Account Development on seasonal event calendar and initiatives
• Create education materials including product knowledge brand history and service execution
• Lead train the trainer workshops for Education Executives and field team members
• Consult with senior leaders to support implementation of services at point of sale
• Forecast product needs to support education programs and onboarding
• Ensure education content adheres to regulatory and legal guidelines
• Monitor business targets and align education strategies to drive KPI achievement

Requirements

• Bachelor’s Degree preferred
• Minimum 5 years prior Learning and Development experience
• Minimum 3 years esthetics experience
• Minimum 5 years retail or field sales or relevant experience
• Experience in instructional design for beauty skill building preferred
• Strong facilitation presentation and teaching skills
• Proven ability to recruit develop and coach others
• Proficiency in Microsoft 365 especially PowerPoint
• Ability to lift at least 40 pounds and travel 15-25 percent annually