SummaryAs a Senior Operations Controller at Gucci Fontainebleau, you will play a crucial role in providing operational support to the business. You will oversee an efficient stockroom, ensuring accurate inventory and prioritizing exceptional client service by supporting the selling process as needed.
Responsibilities- Execute shipping and receiving processes, reporting issues to Store Director or Operations Manager.
- Ensure timely movement of merchandise while adhering to procedures and guidelines.
- Oversee store inventory, cycle counts, and reconciliation with support from Store Director or Operations Manager.
- Develop and share ideas to increase efficiency and reduce operational costs.
- Support the team in the selling process, ensuring the highest level of client experience.
- Print and ticket merchandise, returns, and price adjustments.
- Process repairs and damages according to company guidelines.
- Assist with physical maintenance of the boutique when needed.
- Pack, handle, and store merchandise according to Gucci standards.
- Support store initiatives and projects as needed.
- Follow all company policies and procedures.
Requirements- Minimum 2-3 years of retail experience, luxury or contemporary preferred.
- Supervisory experience a plus.
- Excellent written and communication skills.
- Ability to analyze information, identify business priorities, and problem solve.
- Works with a high degree of integrity and strong ethic.
- Ability to manage multiple tasks in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Experienced with technology to utilize internal retail systems and shipping software programs.
- Ability to meet physical requirements of the position including climbing ladders, bending, lifting boxes.
- Team player attitude.
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