Senior Operations Controller - Fontainebleau

As a Senior Operations Controller at Gucci Fontainebleau, you will play a crucial role in providing operational support to the business. You will oversee an efficient stockroom, ensuring accurate inventory and prioritizing exceptional client service by supporting the selling process as needed.

• Execute shipping and receiving processes, reporting issues to Store Director or Operations Manager.
• Ensure timely movement of merchandise while adhering to procedures and guidelines.
• Oversee store inventory, cycle counts, and reconciliation with support from Store Director or Operations Manager.
• Develop and share ideas to increase efficiency and reduce operational costs.
• Support the team in the selling process, ensuring the highest level of client experience.
• Print and ticket merchandise, returns, and price adjustments.
• Process repairs and damages according to company guidelines.
• Assist with physical maintenance of the boutique when needed.
• Pack, handle, and store merchandise according to Gucci standards.
• Support store initiatives and projects as needed.
• Follow all company policies and procedures.

• Minimum 2-3 years of retail experience, luxury or contemporary preferred.
• Supervisory experience a plus.
• Excellent written and communication skills.
• Ability to analyze information, identify business priorities, and problem solve.
• Works with a high degree of integrity and strong ethic.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Experienced with technology to utilize internal retail systems and shipping software programs.
• Ability to meet physical requirements of the position including climbing ladders, bending, lifting boxes.
• Team player attitude.