Senior Operations Controller

As a Senior Operations Controller at Gucci, you will play a crucial role in providing operational support by managing an efficient stockroom and ensuring accurate inventory. You will prioritize delivering exceptional client service by supporting the selling process as needed.

• Execute shipping and receiving processes and report issues to Store Director or Operations Manager.
• Ensure timely movement of merchandise while adhering to procedures and guidelines.
• Oversee store cycle counts, scheduled inventories, and reconciliation.
• Develop and share ideas to increase efficiency and reduce operational costs.
• Support the team in the selling process to ensure a high level of client experience.
• Print and ticket merchandise, returns, and price adjustments.
• Process repairs and damages according to company guidelines.
• Assist with physical maintenance of the boutique as needed.
• Pack, handle, and store merchandise according to Gucci standards.
• Support store initiatives and projects as needed.
• Follow all company policies and procedures.

• Minimum 2-3 years of retail experience, luxury or contemporary preferred.
• Supervisory experience is a plus.
• Excellent written and communication skills.
• Ability to analyze information, identify business priorities, and problem solve.
• High degree of integrity and strong work ethic.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Experience with technology and internal retail systems.
• Ability to meet physical requirements including climbing ladders, bending, and lifting boxes.
• Team player attitude.