SummaryAs a Senior Operations Controller at Gucci Roseville Galleria, you will play a crucial role in providing operational support to ensure an efficient stockroom and exceptional client service. You will oversee inventory accuracy and support the selling process as needed.
Responsibilities- Execute shipping and receiving processes, reporting issues to Store Director or Operations Manager.
- Ensure timely merchandise movement and adherence to procedures, including transfers and damages.
- Oversee store inventory, cycle counts, and reconciliation with support from management.
- Develop ideas to increase efficiency and reduce operational costs.
- Support the team in the selling process to ensure a high level of client experience.
- Print and ticket merchandise, process returns, and price adjustments.
- Handle repairs and damages according to company guidelines.
- Assist with physical maintenance of the boutique as needed.
- Pack, handle, and store merchandise according to Gucci standards.
- Support store initiatives and projects as needed.
- Follow all company policies and procedures.
Requirements- 2-3 years of retail experience, luxury or contemporary preferred.
- Supervisory experience is a plus.
- Excellent written and communication skills.
- Ability to analyze information and problem solve.
- Strong integrity and work ethic.
- Ability to manage multiple tasks in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- Experience with retail systems and shipping software.
- Ability to meet physical requirements, including climbing ladders and lifting boxes.
- Team player attitude.
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