SummaryThe Senior Product Manager is a vital member of the Nordstrom Product Management team, driving innovation in our integration platforms through data-driven insights and delivering key features, and functionality that connect Nordstrom's ecosystem with external partners.
Responsibilities- Lead the enhancement of Data Exchange & Orchestration Platform and Drop Ship Connect as the primary product owner, collaborating with technology and business partners to define and execute our strategic roadmap.
- Develop a deep understanding of internal and external customers and execute tactical plans to deliver key workstreams that support an annual roadmap.
- Clearly articulate and drive partner alignment around an agile product strategy that supports the seamless integration of external partners with Nordstrom systems.
- Take charge as the product lead for cross-functional workstreams in the Integration domain.
- Collaborate with cross-functional business and technology teams to facilitate feature and strategy discovery.
- Lead business requirements gathering, analyze and map underlying processes, application, and data flows.
- Support requirements definition by creating wireframes, process flows, user stories, and other relevant artifacts.
- Work closely with Engineering, Business, and external partner teams to shape feature designs and ensure seamless execution.
- Define and implement a comprehensive go-to-market strategy, encompassing User Acceptance Testing (UAT), Communication Strategy, Change Management Strategy, and post-implementation validations.
- Establish, measure, and monitor key performance indicators (KPIs) for product-specific features.
Requirements- Minimum 3-5 years' experience with product management, technology, or ecommerce company preferred.
- Domain expertise in data integration platforms, API development, and/or orchestration systems.
- Experience with retail systems integration, especially dropship or alternative business models.
- Strong interest in data exchange technologies and integration patterns.
- Technical understanding of software development principles, microservices architecture, and API design.
- Ability to build relationships cross-functionally with multiple teams.
- Strong interpersonal, oral, and written communication skills.
- Bachelors Degree in Information Technology, Computer Science, Data Science or related experience required.
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