Summary
The Senior Specialist, Content Innovation & Training develops and governs global visual merchandising guidelines and creates training programs to ensure consistent, high-luxury presentation across retail environments. This role translates brand DNA and commercial goals into clear visual rules, partners with styling and marketing teams, and delivers scalable learning experiences for global VM teams.
Responsibilities
- Create, evolve, and govern global visual merchandising guidelines for jewelry, watches, and lifestyle collections.
- Translate product marketing strategy and brand DNA into visual rules for product presentation, fixture usage, zoning, and spatial hierarchy.
- Design and deliver structured training programs, workshops, and onboarding for VM teams and seasonal launches.
- Lead cross-functional collaboration with styling, design, and marketing and manage external agencies or creative partners.
- Research luxury retail and visual storytelling trends to inform VM content and retail environment advancements.
- Handle product requests and maintain inventory and reporting for the Product Presentation team.
Requirements
- 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles.
- Proven experience creating visual guidelines, training content, and learning frameworks for high-end retail.
- Strong expertise in luxury visual standards, visual storytelling, and high-quality execution.
- Excellent visual, written, and verbal communication skills and strong project management ability.
- Proficiency with Adobe Creative Suite, including Photoshop; detail-oriented with a strong eye for quality and consistency.
