Service Associate

Summary

Provide exceptional customer service and support to clients in a retail service environment. Handle client inquiries and service requests professionally while maintaining store standards and contributing to a positive customer experience.

Responsibilities

• Greet and assist customers with service needs
• Manage service transactions and documentation accurately
• Coordinate with team members to ensure timely service delivery
• Maintain cleanliness and organization of the service area
• Provide product information and recommendations as appropriate
• Handle customer concerns and escalate when necessary
• Follow company policies and procedures for service operations

Requirements

• Customer service experience in a retail or hospitality setting preferred
• Strong communication and interpersonal skills
• Ability to work a full time schedule including weekends as needed
• Detail oriented with good organizational skills
• Reliable and punctual with a professional demeanor