Service Associate - South Coast Plaza

Summary

The Service Associate provides high-quality customer service on the sales floor, assisting guests with product questions, purchases, and returns. This role supports daily store operations and works with team members to deliver a seamless shopping experience. The associate maintains visual standards and helps resolve customer issues promptly.

Responsibilities

• Greet and assist customers with product selection and inquiries
• Process sales transactions, returns, and exchanges accurately
• Maintain sales floor presentation and merchandising standards
• Support client services including special requests and follow up
• Collaborate with team members to meet service and sales goals

Requirements

• 2+ years of retail or customer service experience
• Strong communication and problem solving skills
• Ability to work flexible hours including evenings and weekends