Service Associate - South Coast Plaza

Summary

Provide friendly, attentive service to customers on the sales floor at South Coast Plaza. Assist shoppers with product selections, handle transactions, and maintain merchandising standards during assigned shifts. This part-time role supports the sales team to deliver a high-quality customer experience.

Responsibilities

• Greet and engage customers, offering product information and styling suggestions.
• Operate the point-of-sale system to process sales, returns, and exchanges accurately.
• Maintain visual merchandising, restock merchandise, and keep the sales floor organized and tidy.
• Assist with fitting room management, order fulfillment, and inventory replenishment tasks.
• Collaborate with team members to meet sales goals and deliver exceptional customer service.

Requirements

• High school diploma or equivalent preferred.
• Previous retail or customer service experience, ideally in a department store or luxury environment.
• Availability to work evenings, weekends, and holidays as required by a part-time schedule.
• Strong communication and interpersonal skills and the ability to stand and move for extended periods.