Service Lead - Rodeo Drive

As a Service Lead at our Rodeo Drive location, you will oversee the service operations, ensuring exceptional customer experiences and efficient service delivery. You will lead a team of service associates, fostering a positive and productive work environment.

• Manage daily service operations and ensure compliance with company standards.
• Lead and motivate a team of service associates to achieve performance goals.
• Handle customer inquiries and resolve service issues promptly and effectively.
• Collaborate with other departments to enhance service delivery and customer satisfaction.
• Monitor and analyze service metrics to identify areas for improvement.

• 3+ years of experience in a retail service management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and adapt to changing priorities.