SummaryAs a Shoe Specialist at Harry Rosen, you will lead the shoe department and develop a clientele that recognizes their key role in delivering a superior service experience. You will be responsible for promoting the footwear collection and achieving sales goals within the department.
Responsibilities- Lead by example and focus on achieving sales goals within the shoe department.
- Promote the footwear collection and reinforce different lifestyle components.
- Engage in personal sales and holistic selling in-store, building relationships with customers.
- Deliver product knowledge training to Advisors and develop brand image.
- Communicate with buying and visual teams to ensure product inventory and brand spirit are represented.
- Participate in and coordinate Trunk Shows.
- Inspire repeat exceptional customer experiences both online and in-store through consistent training.
- Focus on team building to achieve financial goals.
Requirements- Minimum of 2 years of retail sales experience, preferably in a luxury environment.
- Experience in footwear or store/department leadership is preferred.
- Passion for creating exceptional customer service experiences both online and in-store.
- Interest in technology and using tech innovations to support retail customer service.
- Ability to work effectively as part of a team.
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