Job Objective
As a Showroom Administrator for Watches of Switzerland Group, you will play a key role in ensuring that all areas of administration within the showroom are kept in line with company procedures. You will be a dedicated and committed team player offering a consistent support to the showroom and clients; with a passion for delivering excellent client service ensuring that everyone has an amazing experience in our Showrooms.
Responsibilities
- As a Showroom Administrator you will be responsible for ensuring all areas of administration within the showroom are kept in line with company procedures
- You will be using your excellent interpersonal skills and passion for the business to engage with clients and colleagues
- You will be well presented at all times with a positive “can do” attitude; delivering excellent client service to everyone that you meet, you will play a key role in the Showroom’s success!
- Ensuring all administrative tasks and related documentation adheres to Company Audit and Security procedures, including stock control, end of day paperwork and banking
- Ensuring enquiries and orders are dealt with in an efficient manner
- Managing all internal stock and repair systems in line with audit procedures
- Ensuring quality housekeeping and efficient set up in all admin associated areas of the showroom
- Answering and directing telephone enquiries
- Delivering an exceptional client experience
- Completion of relevant training via e-learning
- Adhering to company dress code
- Other duties and responsibilities as assigned by management
Knowledge and Skills Required
Experience
- Watch product knowledge
- Visual merchandising skills
Skills
- Excellent planning and organizational skills
- IT literate
- Flexible and adaptable to change
- Motivated, proactive and dedicated
- Excellent interpersonal and communication skills
