Showroom Administrator

Summary

Provide administrative support within the showroom to ensure procedures are followed, deliver excellent client service, and maintain showroom presentation and documentation. Act as a point of contact for clients and colleagues while managing stock, repairs, and daily administrative tasks. Support showroom operations through accurate paperwork, banking processes, and compliance with audit and security procedures.

Responsibilities

• Maintain showroom administration in line with company procedures
• Manage stock control, internal stock systems, and repair processes
• Complete end of day paperwork and banking accurately
• Answer and direct telephone enquiries
• Ensure efficient handling of enquiries and orders
• Support showroom setup and maintain quality housekeeping in admin areas
• Deliver exceptional client experiences through excellent service
• Complete required e-learning training and follow dress code

Requirements

• Watch product knowledge
• Visual merchandising skills
• Excellent planning and organisational skills
• IT literacy and ability to manage administrative systems
• Strong interpersonal and communication skills
• Flexible, adaptable, motivated, and proactive attitude
• Attention to detail and adherence to audit and security procedures