Specialist Designated Beauty Advisor - City Centre Drive

As a Specialist Designated Beauty Advisor at Holt Renfrew City Centre Drive, you will develop deep, long-lasting relationships with customers, driving sales and loyalty for the Guerlain brand. This commission-based role requires a passion for beauty and exceptional customer service skills.

• Consistently deliver extraordinary service to all customers.
• Exceed personal and brand sales and service goals.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions on product knowledge and sales techniques.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients about events, merchandise requests, and follow-ups.
• Resolve customer service issues and partner with management on complex issues.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team player in a fast-paced environment.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.