Specialist, Designated Beauty Advisor

Summary

The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to increase sales, service, and loyalty and is responsible for achieving sales targets for their assigned brand. This role requires product expertise, clienteling, and collaboration with buyers, vendors, and store management in a luxury retail environment. The position includes flexible scheduling that may involve nights, weekends, and holidays and expects participation in training and brand events.

Responsibilities

• Deliver extraordinary customer service consistently
• Exceed personal and brand sales and service targets
• Build and maintain a loyal personal client base through acquisition and retention
• Share product knowledge with the store selling team
• Maintain relationships with buyer, vendor, and selling manager
• Drive brand sales through marketing opportunities and event execution
• Attend educational sessions and vendor seminars
• Perform floor recovery, visual merchandising, price change, and sales support tasks
• Communicate regularly with clients via phone, mail, and electronic methods

Requirements

• High school diploma
• Minimum two years experience in a commission based sales environment
• Proven ability to exceed sales targets
• Prior luxury retail product specialist sales experience preferred
• Highly collaborative and team oriented
• Ability to multi task in a fast paced environment with minimal supervision
• Flexible availability including nights, weekends, and holidays
• Entrepreneurial, competitive, self confident, and self motivated
• Fully bilingual in French and English