Specialist Designated Beauty Advisor

As a Specialist Designated Beauty Advisor, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand, while delivering extraordinary service to all customers.

• Consistently deliver extraordinary service to all customers.
• Exceed all sales and service personal goals and targets.
• Exceed all sales and service brand goals and targets.
• Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
• Share expert level of product knowledge with the entire store selling team.
• Maintain solid relationships with buyers, vendors, and selling managers.
• Drive brand sales by identifying key marketing opportunities, executing events, and making assortment recommendations.
• Attend all educational sessions offered, including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
• Communicate regularly with personal clients regarding in-store events, merchandise requests, and sales follow-up.
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
• Comply with all Health & Safety policies and requirements.
• Perform other duties as assigned.

• High school diploma.
• Proven ability to exceed sales targets.
• Highly collaborative and able to work in a team-oriented environment.
• Able to work in a fast-paced environment with a high degree of multi-tasking and minimal supervision.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Minimum of two or more years’ experience in a commission-based sales environment.
• Prior retail sales experience as a product specialist in a luxury environment preferred.
• Entrepreneurial, competitive, self-confident, and self-motivated.
• Fully bilingual in French and English.