SummaryAs a Specialist Designated Beauty Advisor, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. You will be responsible for achieving the sales target of your assigned brand while providing extraordinary service to all customers.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed all sales and service personal goals and targets.
- Exceed all sales and service brand goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the entire store selling team.
- Maintain solid relationships with buyers, vendors, and selling managers.
- Drive brand sales by identifying key marketing opportunities and executing events.
- Attend all educational sessions including product knowledge and vendor seminars.
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
- Communicate regularly with personal clients regarding in-store events and merchandise requests.
- Resolve all customer service issues and partner with selling management on any issues outside of guidelines.
- Comply with all Health & Safety policies and requirements.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative and team-oriented.
- Able to work in a fast-paced environment with minimal supervision.
- Flexible work schedule including nights, weekends, and holidays.
- Minimum of two or more years’ experience in a commission-based sales environment.
- Prior retail sales experience as a product specialist in a luxury environment preferred.
- Entrepreneurial, competitive, self-confident, and self-motivated.
- Fully bilingual in French and English.
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