Summary
The Specialist, Designated Beauty Advisor builds deep, long lasting relationships with customers to increase sales, service, and loyalty while achieving assigned brand sales targets. This role involves delivering expert product knowledge, supporting brand initiatives, and providing exceptional clienteling and in-store customer service.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals
- Build and maintain a loyal personal client base by acquiring and developing clients
- Share expert product knowledge with the selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales through marketing opportunities and event execution
- Attend educational sessions and vendor seminars
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with clients via phone, mail, and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Prior luxury retail product specialist experience preferred
- Able to work nights, weekends, and holidays with a flexible schedule
- Highly collaborative and team oriented
- Strong multi-tasking skills and ability to work with minimal supervision
- Entrepreneurial, competitive, self-motivated
- Fully bilingual in French and English
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