Summary
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to drive brand sales, service, and loyalty. This role is responsible for achieving assigned brand sales targets while sharing product knowledge and representing the brand within the store.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals
- Build and retain a loyal personal client base through acquisition and development
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales through marketing opportunities and event execution
- Attend educational sessions including product and vendor seminars
- Perform floor recovery, visual merchandising, price changes, and sales support
- Communicate with clients about events, requests, and follow up
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Highly collaborative and team oriented
- Able to multi task in a fast paced environment with minimal supervision
- Flexible schedule including nights, weekends, and holidays
- Fully bilingual in French and English
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