Summary
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to drive sales and loyalty for an assigned brand. This role delivers expert product knowledge, achieves personal and brand sales targets, supports visual merchandising and store initiatives, and participates in educational sessions.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Attend educational sessions including product knowledge vendor and store seminars
- Perform floor recovery visual merchandising price change and sales support tasks
- Communicate with personal clients via phone mail and electronic methods for events merchandise and follow up
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Proven ability to exceed sales targets
- Highly collaborative and able to work in a team environment
- Able to work a flexible schedule including nights weekends and holidays
- Strong multitasking ability with minimal supervision
- Entrepreneurial competitive self confident and self motivated
- Fully bilingual in French and English
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