Specialist Designated Sale Associate

As a Specialist Designated Sales Associate at Holt Renfrew, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty. Your role will be commission-based, directly tied to personal sales and brand volume targets.

• Consistently deliver extraordinary service to all customers.
• Exceed personal and brand sales and service goals and targets.
• Build and maintain a loyal personal client base.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with personal clients about events, merchandise, and follow-ups.
• Resolve customer service issues and comply with Health & Safety policies.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative and team-oriented.
• Able to work in a fast-paced, multi-tasking environment.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.
• Fully bilingual in French and English.