Summary
The Specialist, Designated Sales Associate develops lasting customer relationships to increase sales, service, and loyalty. The role is accountable for personal and assigned brand sales targets, with compensation that includes commission.
Responsibilities
- Deliver extraordinary customer service and exceed personal and brand sales targets.
- Acquire new customers, develop existing clients, and build a loyal personal client base.
- Share product expertise with the store selling team and maintain relationships with buyers, vendors, and selling managers.
- Identify marketing opportunities, support event execution, recommend assortments, and communicate suggestions to store management.
- Attend educational sessions and perform floor recovery, visual merchandising, price changes, and related sales support.
- Contact personal clients about events, merchandise requests, sales follow-up, and other relevant updates.
- Resolve customer service issues and follow health, safety, privacy, and cybersecurity requirements.
Requirements
- High school diploma.
- At least two years of experience in a commission-based sales environment.
- Proven ability to exceed sales targets; luxury retail product specialist experience preferred.
- Collaborative, entrepreneurial, competitive, self-confident, and self-motivated, with the ability to multitask in a fast-paced environment with minimal supervision.
- Flexible availability for nights, weekends, and holidays.
- Fluency in French and English.
