SummaryAs a Specialized Operations Associate, you will be responsible for the daily operations of the General Office and Jewelry Department under the leadership of the Assistant General Manager, Operations. You will ensure smooth operational functions and maintain high standards in both general and jewelry-specific tasks.
Responsibilities- Open the store, manage safe, controller, registers, and distribute reports.
- Maintain daily functions including cash entry, bank deposits, chargebacks reconciliation, and cash counting.
- Resolve customer issues, manage bill payments, and process customer packages.
- Follow Jewelry Standards and Shipping Guidelines, and manage jewelry inventory and processing.
- Complete case counts, reconcile discrepancies, and maintain repair logs.
- Assist in trunk shows, special orders, and communicate with Corporate Merchants and vendors.
- Ensure Internal Audit readiness and assist on the selling floor as needed.
- Process Fulfillment orders and handle ad hoc responsibilities.
Requirements- Strong communication skills and ability to establish positive interpersonal relationships.
- Ability to lift cartons up to 15 lbs, climb ladders, and handle merchandise racks and carts.
- Proficiency in Google, MS Office, and adaptability to changing technology.
- Ability to work in a fast-paced, team-oriented environment with minimal supervision.
- Flexibility to work a schedule as per business needs and adhere to Dependability standards.
- Attention to detail and organizational skills.
- Ability to apply store policies and procedures in decision-making.
- Maintain confidentiality and handle interactions professionally.
We have summarized this job description for you, click apply to see more details from the employer.
