SummaryAs a Specialized Operations Associate, you will play a crucial role in the daily operations of the General Office and Jewelry Department under the guidance of the Assistant General Manager, Operations. You will ensure smooth operational functions and contribute to the overall success of the store.
Responsibilities- Open the store, manage safe, controller, registers, and distribute reports.
- Maintain daily functions including cash entry, bank deposits, chargebacks reconciliation, and cash counting.
- Resolve customer issues, process bills, and track customer packages.
- Follow Jewelry Standards and Shipping Guidelines, and manage jewelry inventory.
- Process re-tickets, RTVs, Transfers, ASN Shipments, and price changes.
- Complete case counts and reconcile discrepancies.
- Maintain repair logs and track repairs.
- Assist in trunk show set-up and take down, and process special orders.
- Ensure Internal Audit readiness and assist on the selling floor as needed.
- Process Fulfillment orders and handle ad hoc responsibilities.
Requirements- 2+ years of experience in a similar role.
- Strong computer skills including Google and MS Office.
- Ability to work in a fast-paced, team-oriented environment.
- Flexibility to work a schedule as per business needs.
- Attention to detail and organizational skills.
- Effective verbal and written communication skills.
- Ability to lift cartons up to 15 lbs and handle merchandise racks and carts.
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