Specialized Operations Associate

Summary

The Specialized Operations Associate supports daily General Office operations and operational functions for the Jewelry Department. The role helps maintain accurate financial, inventory, fulfillment, and audit processes while assisting store teams and customers as needed.

Responsibilities

• Open the store and manage daily cash functions, deposits, reconciliations, and register counts.
• Receive, verify, process, and track jewelry merchandise, transfers, returns, repairs, and special orders.
• Maintain accurate case counts, shipping records, repair logs, and audit-ready vault and safe contents.
• Support trunk shows, fulfillment orders, customer inquiries, and selling-floor operations.
• Coordinate with corporate teams, vendors, managers, and associates as needed.

Requirements

• Strong computer skills, including Google applications and Microsoft Office, and ability to adapt to changing technology.
• Ability to multitask in a fast-paced, team-oriented environment with minimal supervision.
• Strong attention to detail, organization, and professional verbal and written communication skills.
• Ability to maintain confidentiality, apply store policies, and work a flexible schedule.
• Ability to lift cartons up to 15 pounds, climb ladders, and handle merchandise racks and carts.