Sr Infrastructure Engineer - Endpoint

As a Senior Infrastructure Engineer on the Endpoint team, you will be instrumental in architecting and delivering scalable, compliant, and efficient technology solutions that directly support Nordstrom’s strategic goals. Your work will enable cross-functional teams to operate securely and productively by ensuring end-user computing systems are seamlessly built, configured, and protected. In this Senior role, you’ll help shape the standards and practices that govern endpoint strategy, driving innovation and continuous improvement across the enterprise.

• Deploy, monitor, and support endpoints including application support, device security, and configuration of policies.
• Maintain compliance and user experience across diverse endpoints, including Windows, macOS, Android, and iOS devices.
• Lead and support audits, risk assessments, and mitigation strategies to uphold security and regulatory compliance.
• Administer agents, inventory beacons, health checks, lifecycle management, and redirection for cloud transitions.
• Collaborate cross-functionally to align ITAM practices with business objectives and infrastructure changes.
• Manage and maintain endpoint management systems to ensure compliance, security, and usability.

• 7+ years of industry experience in an engineering role.
• Bachelor's degree in computer science or related field, or equivalent experience.
• Hands-on experience with source control and monitoring tools with a strong focus on integration and operational visibility.
• Proficient in scripting/object-oriented programming using PowerShell, Python, Java, C# for automation/customization.
• Adept in Microsoft infrastructure technologies including Windows Server, Active Directory, DNS, GPO, IIS, and SQL Server.
• Proven ability to ensure compliance via lifecycle tracking, analysis, and adherence to licensing frameworks and standards.
• Strong background in end-user computing and software lifecycle management, including app packaging and deployment.
• Demonstrated ability to manage application deployment, monitoring, and compliance in MDM platforms (Intune, Jamf).
• Experienced in infrastructure, configuration, and mobile device management tools in hybrid and cloud environments.
• 5+ years of experience in log analysis, forensic tools, and enterprise-scale IT asset management.
• 3–5 years specifically supporting Flexera One or similar asset management platform.
• Experience in multiple device types including macOS, iOS, Android, and/or Windows.
• Skilled communicator with the ability to clearly articulate technical concepts across audiences—verbal, written, and visual.
• Customer service orientation with experience supporting end users in dynamic, time-sensitive enterprise environments.
• Brings a critical thinking mindset to solving complex challenges, from day-to-day operations to high-impact incidents.
• Passionate about continuous learning and staying current with evolving technologies and industry best practices.
• Familiar with ITIL frameworks and holds or pursues certifications to support asset governance and compliance.
• Demonstrated success managing large-scale, distributed infrastructures in complex, fast-paced organizations.
• Effective collaborator with cross-functional teams and stakeholders across technical and business domains.
• Committed to driving process improvement across software asset management and IT operations.
• Proactive problem solver known for anticipating issues and implementing preventative solutions.
• Highly motivated and deadline-driven, with a track record of delivering results under pressure.