Stock Administrator - Holt Renfrew

Summary

The Stock Administrator supports store operations and the sales team by managing product flow, inventory accuracy, and back-end activities. The role also helps ensure attentive client care during after-sales processes.

Responsibilities

• Organize sellable and non-sellable products and replenish merchandise on the sales floor.
• Process deliveries, transfers, and ship-from-store orders, and manage orders for store supplies.
• Conduct cycle counts, stock-takes, audits, and reconciliation of discrepancies; promptly report losses and unusual adjustments.
• Support loss prevention practices and identify defective or damaged items.
• Assist with returns, repairs, and complaints while maintaining product care and client service standards.

Requirements

• Ability to maintain accurate inventory records and perform stock audits and reconciliations.
• Strong attention to detail and care in handling products.
• Ability to collaborate with sales colleagues and management and support client service.
• Operational efficiency and flexibility in a retail environment.