Summary
The Stock Controller manages store inventory operations to ensure accurate synchronization between physical and system stock and to support a high level of client service in a luxury retail boutique. This role handles receiving, transfers, shipments, returns, replenishment, and storage organization while working closely with sales, operations, and corporate teams.
Responsibilities
- Process incoming and outbound product flows including receiving, transfers, shipments, and returns
- Manage daily replenishment of storage areas on the sales floor
- Monitor and close expired reservations and reintegrate stock
- Assist in resolving negative stock adjustments and investigate discrepancies
- Manage defective and shopsoiled products and prepare for stock takes and cycle counts
- Contribute to stock take reporting and propose corrective actions to reduce shrinkage
- Implement and maintain optimized storage organization and stock procedures
- Collaborate with sales, after sales, and corporate stakeholders on stock matters
- Report on stock related KPIs and participate in team meetings
Requirements
- Minimum 2 years of operations experience; luxury retail experience preferred
- Effective written and verbal communication skills
- Ability to work with sales teams, inventory control, asset protection, and corporate partners
- Strong analytical, multi tasking, organizational, and attention to detail skills
- Proficiency with technology including Excel and inventory systems
- Ability to train others on stock processes and tools
- Ability to lift up to 25 lbs without assistance
- Proactive service oriented approach and ability to propose improvements
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