Stock Supervisor - Orlando Premium Outlet

As a Stock Supervisor at Orlando Premium Outlet, you will play a pivotal role in orchestrating and guiding the store team to ensure compliance with Valentino guidelines. Your focus will be on optimizing the efficiency of store back-end processes and upholding the highest standards of care for the company's products. You will serve as the crucial link between the back and front of house, supporting the sales team with seamless stockroom management and back-end processes that enhance the overall client experience.

• Support the Store Manager in implementing retail operation policies related to back-of-house management.
• Organize sellable products in the store to support the sale process and minimize client waiting time.
• Replenish merchandise promptly to ensure seamless availability on the shop floor.
• Manage orders and organization of non-sellable products such as stationary, packaging, and uniforms.
• Coordinate product intake and outflow to optimize stock capacity and maintain proper stock rotation.
• Execute omnichannel "ship-from-store" orders to minimize cancellation rates and enhance client satisfaction.
• Conduct regular cycle counts and annual stock-takes involving the store team.
• Track and report stock discrepancies, losses, and thefts for approval.
• Define action plans for loss prevention activities and regular audits of stock movements.
• Implement solid control over merchandise to identify defective or damaged items promptly.
• Assist colleagues in managing after-sales processes and ensuring client care.

• 3+ years of experience in stock management or a related field.
• Strong operational leadership skills with the ability to guide the store team.
• Expertise in inventory accuracy and stockroom organization.
• Proficiency in implementing policies and conducting audits for loss prevention.
• Ability to collaborate and coordinate between back and front of house.