SummaryAs a Stock Supervisor at Valentino Woodbury Outlet, you will play a pivotal role in orchestrating and guiding the store team to ensure compliance with Valentino guidelines. You will optimize the efficiency of store back-end processes and uphold the highest standards of care for the company's product, serving as the crucial link between the back and front of house.
Responsibilities- Support the Store Manager in implementing retail operation policies related to Back-of-house management.
- Organize sellable products effectively to support the sale process and minimize client waiting time.
- Ensure prompt merchandise replenishment and seamless availability on the shop floor.
- Manage orders and organization of non-sellable products such as stationary, packaging, and uniforms.
- Coordinate product intake and outflow to optimize stock capacity and maintain proper stock rotation.
- Execute omnichannel "ship-from-store" orders promptly to minimize cancellation rates.
- Conduct regular cycle counts and annual stock-takes involving the store team.
- Track and report stock discrepancies, losses, and thefts for approval.
- Define action plans for loss prevention and conduct regular audits of stock movements.
- Implement solid control over merchandise to identify defective or damaged items promptly.
- Assist colleagues in managing after-sales processes and ensuring client care.
Requirements- 3+ years of experience in operational leadership within a retail environment.
- Expertise in inventory accuracy and stockroom organization.
- Strong skills in implementing policies and conducting audits for loss prevention.
- Proficiency in ensuring product availability and handling before-and-after-sales processes.
- Ability to collaborate and coordinate between back and front of house to enhance client experience.
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