Stock Support - Soho

Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has always been proud to stand apart.

The team is looking to hire a Full Time, Stock Support team member to assist with the deliveries of all stock into the Shop, ensuring that all deliveries are accurately booked into the Shop and unpacked into the items correct locations. To be responsible for accurately booking out and sending all stock going to other shops and to Head office, ensuring that all staff members in the Shop are aware of stock procedure and to help sales staff as and when required.

This role is Full Time based at our Soho, New York location.

Hours per week: 40

What you’ll be doing

• To be present at the Shop at the time of the deliveries, in order to assist with the unloading of the delivery van and organize all relevant paperwork for the driver.
• To remove the delivery to the Stockroom and book in the delivery using the scanner and/or manually against the pack notes, ensuring that all discrepancies are recorded.
• Ensure that all discrepancies are given to the Stock Control Assistants so that they can raise the query with the Warehouse.
• Ensure that the stockroom is clean and organized at all times. To make sure that all staff maintain order of the stockroom.
• Identify and manage faulty stock and stock without barcode tickets and ensure that these items are fully recorded.
• To ensure that all stock leaving the Shop is booked out correctly and sent as quickly as possible, ensuring that all paperwork is completed correctly.
• To assist in stock takes on a weekly basis in liaison with Shop Management Team and Retail Office and ensure that the stock take results are downloaded onto till system, reporting all findings to the Shop Management Team.
• To pick customer requests for the Shop’s Sales Team and deliver to the shop floor as and when required.
• To pick stock for shop floor replenishment as requested by shop staff as needed.
• To be present at the bi-annual full shop stock check in order to assist with coordinating the count. (Holiday must not be booked to coincide with these stock checks).
• To be available to assist at the end of the sale in packing away the old stock and sending it back to the Warehouse.
• When required, to assist on the Shop Floor with assisting customers, customer sales and housekeeping.
• To ensure that the Shop is always merchandised to the Company’s desired standard and that, with liaison with the Display Department, the Shop displays are changed on a weekly basis.
• To liaise with the Shop Management Team regarding over stocks and stock that is running low within the Shop.
• Advise the Shop Management Team of what is in the delivery and then unpack the stock, dual price and place onto the shelves in an orderly fashion.
• Any other related duties that are outlined from time to time by the Shop Manager and Assistant Manager.

Who you are

• Previous 1-3 years’ experience of retail, stock room, operations experience
• Attention to detail
• Excellent verbal and written communication skills
• Passion for style, fashion and the Paul Smith Brand
• Interest and knowledge of current trends in music arts and culture
• Flexible and reliable
• Good team member, helpful, approachable and trustworthy

Physical demands

• Stand, walk, bend and reach for most of an 8 - hour shift.
• Lift and carry up to 50 lbs regularly, with help for heavier items.
• Reasonable accommodations are available for qualified candidates who need them.

Why you’ll love working with us

Working at Paul Smith means being part of a brand that celebrates creativity, individuality and authenticity. Even though we’re a global business, we’ve stayed true to who we are at heart. Our offices and shops remain welcoming and inclusive spaces built around collaboration, where we encourage our people to be themselves, reach their full potential, and play a part in creating something truly unique.

What's in it for you

• $20 Hourly
• A generous Clothing Allowance.
• Discretionary discount on Paul Smith goods.
• Medical, dental, and vision insurance plans are available through TriNet for the team member plus their spouse, children, or whole family, with generous employer contribution. Pet Insurance and other ancillary benefits available within our comprehensive package offerings!
• 401k with a 3% match.
• 10 company holidays and generous PTO plan.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognized and valued.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.