Store Administrator - Fine Jewelry - South Coast Plaza

Summary

Provide customer service at the point of sale in the fine jewelry department. Support purchases, returns, and other transactions while helping keep the department organized and ready for customers.

Responsibilities

• Assist customers by phone and at checkout with sales, returns, and other transactions.
• Listen to customer needs, share product and trend knowledge, and provide purchase guidance.
• Maintain the cash wrap and sales floor by straightening, lightly cleaning, and restocking.
• Inform customers about upcoming events, gift cards, and rewards programs.
• Support other store areas, including order fulfillment and pickup.

Requirements

• Prioritize multiple tasks and customer requests in a fast-paced environment.
• Demonstrate strong communication, interpersonal, organization, follow-through, and problem-solving skills.
• Be proficient with computers and willing to learn new applications.
• Work a flexible schedule based on business needs.
• Meet physical requirements, including frequent movement and lifting items up to 25 pounds occasionally.