SummaryAs a Store Director at Rodeo Drive, you will be responsible for providing a personalized client experience, building strong client relationships, and exceeding sales targets. You will partner with Senior Management to create the vision for the store and drive a successful and profitable business.
Responsibilities- Partner with Senior Management to create the vision and tone for the store.
- Serve as a proactive mentor, teacher, and problem solver.
- Organize activities, meetings, and priorities for the store.
- Monitor sales performance and develop staffing models.
- Analyze Mystery Shop reports and CRM strategy.
- Provide input on Front of House/Back of House opportunities.
- Identify and develop relevant trainings for staff.
- Maintain positive relationships with corporate and regional offices.
- Manage stock levels and inventory requirements.
- Implement retention initiatives and collaborate with Human Resources.
- Responsible for staffing and recruiting functions.
- Propose and develop event formats with Senior Management and Marketing.
- Ensure adherence to grooming and styling standards.
- Create staff work schedules and manage planning of paid holidays.
- Develop and train associates to achieve sales objectives.
- Assist in resolving customer issues and complaints.
Requirements- Minimum of 10 years of managerial experience in a luxury retail setting.
- Experience in general store management, preferably in a flagship or high-profile store.
- Computer literate with proficiency in various software packages.
- Action-oriented and results-driven with strong communication skills.
- Ability to motivate others and build effective teams.
- Customer service oriented with social perceptiveness.
- Proficiency in resolving issues and concerns.
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