Store Director - Royalmount

As a Store Director at Tiffany & Co. in Royalmount, you will lead and support the sales and operations of the store to meet and exceed sales and profitability targets. You will embody the LVMH Values, cultivating an entrepreneurial spirit and delivering excellence in all aspects of the role, while building spheres of influence within the store, the mall, and the city.

• Lead and develop the sales and operations team to achieve commercial targets and drive client loyalty.
• Identify business opportunities and implement actions to achieve or exceed sales targets.
• Manage client relationships and motivate the team to drive business through key product pillars.
• Elevate the in-store experience by delivering memorable moments and ensuring Tiffany client experience expectations are met.
• Hire and develop talent to create a best-in-class service and selling organization.
• Foster an inclusive environment and provide feedback to improve team engagement and performance.

• Fluently bilingual in French and English.
• Minimum of 7-10 years of sales management experience in retail or luxury retail.
• Proven track record in sales generation and managing sales goals.
• Flexibility to work non-traditional hours, including nights and weekends.
• Proficiency with Microsoft Office and client tracking systems.
• Authorization to work in Canada.